Shipping & Payment
EGO COMBAT / SHIPPING & PAYMENT
From our workshop.
To your training space.
One piece or equipment for a whole club. We plan transport around the size of your order and its destination, then confirm the arrangements with you.
REQUEST A SHIPPING QUOTE →Please wait for your final invoice.
Do not make a bank transfer immediately after submitting an order. We first confirm the agreed equipment, any custom work and the actual shipping cost. Use the amount, payment reference and bank details shown on the final invoice.
FREIGHT / DACHSER
Shipping from 70 EUR
All 27 European Union countries
The same starting rate applies to all 27 EU countries. This is an initial shipping estimate. We calculate and confirm the final cost according to the actual packed size, weight and delivery requirements of your shipment before you pay. Delivery outside the European Union is quoted individually.
A clear route to your order.
01 / PLAN
Tell us what you need
Send your product list, quantities and delivery postcode. For custom equipment, include colours, artwork and any special dimensions. We check availability and transport options.
02 / CONFIRM
Review the full proposal
We confirm the equipment, agreed custom work, shipping cost and delivery arrangements. Any separately quoted charges need your agreement before payment.
03 / PAY & DISPATCH
Pay the final invoice
Payment is by bank transfer. Unless agreed otherwise, the full amount must be paid before dispatch. We arrange shipment according to the confirmed order and schedule.
SHIPPING / INDIVIDUALLY QUOTED
The right transport for the load.
Shipping is charged separately. The price depends on the destination, packed weight, dimensions, volume and any special delivery requirements. Final freight pricing is based on the shipment’s packed specification.
DACHSER is our currently available freight option in the shop. We confirm the appropriate service and delivery arrangements for your particular order.
For a quote before ordering, send us your country, city, postcode and equipment list. We will confirm whether delivery to your location is available.
PAYMENT / BANK TRANSFER
One agreed total.
Your final invoice sets out the agreed equipment price, applicable discounts, separately priced custom production or logo work, and shipping.
Please pay in the currency and to the account shown on that invoice, using its payment reference so we can match the transfer to your order.
If the invoice differs from the proposal you approved, contact us before transferring funds. An enquiry about costs is easiest to resolve before payment.
Heavy or bulky equipment?
Punching bags, large pads and club orders may require freight or pallet transport. Tell us about the delivery location when requesting your quote so the service can be planned appropriately.
- Is this a home, gym, school or commercial premises?
- Are there stairs, a narrow entrance or restrictions for delivery vehicles?
- Do you need a tail lift, unloading assistance or a particular delivery arrangement?
- Who will receive the shipment, and what telephone number can the carrier use?
Do not assume that delivery includes carrying goods upstairs, installation or specialist unloading. We confirm any required additional service and its cost with you.
When will it arrive?
Standard equipment
Timing depends on the item, current availability, the order size and the destination. Ask us to confirm the expected dispatch and delivery schedule for your order, especially if you have a deadline.
CUSTOM PRODUCTION
Approximately 4–6 weeks
This is an indicative delivery period for custom orders. The specific schedule is confirmed individually according to the specification, artwork approval, production capacity and destination.
Receiving your equipment.
Check the packaging and goods when they arrive. If you notice transport damage, photograph the shipment and the affected area, note the damage with the carrier where possible, and contact us with your order number.
Prompt documentation helps us resolve the issue. Your statutory consumer rights are not automatically lost because damage was not reported immediately. See our delivery and claims terms for details.
LET’S PLAN THE DELIVERY
Where is your next training space?
Send us your equipment list, quantities, country and postcode.
For a club order, we can prepare the equipment and transport proposal together.