GDPR
Privacy Policy (GDPR Compliance)
Ego Combat – www.egocombat.com
Last updated: 1. 11. 2025
At Ego Combat, we are committed to protecting your privacy and ensuring that your personal data is handled securely and transparently in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679.
This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit or make a purchase from www.egocombat.com or communicate with us.
1. Data Controller
The data controller responsible for processing your personal data is:
Ego Combat s.r.o.
Registered Office: Lýskova 2754/12a, 15500 Prague, Czech Republic
Company ID (IČO): 23068418
VAT ID: CZ23068418
Email: info@egocombat.com
Phone: +420 777 840 994
2. What Personal Data We Collect
When you use our website, we may collect and process the following categories of personal data:
Identity Data: First name, last name
Contact Data: Email address, phone number, billing and delivery address
Transaction Data: Details of orders, payments, and invoices
Technical Data: IP address, browser type, device data, and website usage information (via cookies)
Communication Data: Emails, chat messages, and customer service interactions
3. Purpose of Data Processing
We process your personal data for the following purposes:
Order Fulfillment & Customer Support: To process your orders, deliver products, and provide customer assistance.
Legal Compliance: To meet our accounting, tax, and record-keeping obligations.
Marketing & Communication: To send newsletters, promotions, or updates (only if you have given consent).
Website Security & Performance: To prevent fraud, maintain system integrity, and improve user experience.
4. Legal Basis for Processing
We process your personal data under the following legal bases:
Performance of a Contract: To process and deliver your purchases.
Legal Obligation: To comply with tax and accounting regulations.
Legitimate Interest: To ensure website functionality, security, and customer satisfaction.
Consent: For marketing activities and cookie-based tracking (you may withdraw consent anytime).
5. Data Retention
Your personal data is retained only for as long as necessary for the purposes for which it was collected:
Orders & Transactions: 5 years (for accounting and legal purposes)
Marketing & Newsletters: Until you withdraw your consent
Cookies & Analytics Data: According to our [Cookie Policy]
6. Data Sharing & Third Parties
We do not sell or rent your personal data. However, we may share your data with trusted service providers:
Payment Processors: Banks, PayPal, and other payment gateways
Logistics Partners: Shipping and courier companies (e.g., DHL, Česká pošta, FedEx)
IT & Security Providers: To host and maintain our e-commerce platform and secure infrastructure
Legal or Regulatory Authorities: When required by applicable law
All third parties are contractually bound to process your data in compliance with GDPR and to protect it appropriately.
7. Your Rights Under GDPR
You have the following rights concerning your personal data:
Right of Access: Obtain a copy of the data we hold about you
Right to Rectification: Correct inaccurate or incomplete data
Right to Erasure (“Right to be Forgotten”)
Right to Restriction of Processing
Right to Data Portability
Right to Object: Especially to marketing activities
Right to Withdraw Consent: At any time, without affecting prior lawful processing
To exercise any of these rights, please contact us at info@egocombat.com.
8. Data Security
We take data protection seriously and have implemented appropriate technical and organizational measures to safeguard your data, including:
Encrypted payment transactions (SSL)
Secure server infrastructure and backups
Access control and internal confidentiality policies
9. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to ensure functionality, personalize content, and analyze traffic. You can manage your preferences in your browser settings.
For details, see our [Cookie Policy].
10. International Data Transfers
In certain cases, your personal data may be processed outside the European Economic Area (EEA) (e.g., by cloud service providers). We ensure such transfers comply with GDPR standards through:
EU Standard Contractual Clauses (SCCs)
Adequacy Decisions by the European Commission
11. Complaints
If you believe that your personal data has been processed unlawfully, you have the right to file a complaint with the relevant supervisory authority:
Czech Data Protection Authority (Úřad pro ochranu osobních údajů – UOOU)
Website: www.uoou.cz
Address: Pplk. Sochora 27, 170 00 Prague 7, Czech Republic
12. Updates to This Policy
We may revise this Privacy Policy from time to time. Updated versions will always be available on this page, with the date of the latest revision clearly indicated.
Last Updated: 1 November 2025
For any questions regarding this Privacy Policy, contact us at info@egocombat.com.